House of Ronisha

Refund and Return Policy

At House of Ronisha, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a straightforward return and refund policy.

1. Return Policy

• You may return any item within 7 days of the product being dispatched.
• The item must be in its original condition, unworn, unwashed, and with all tags attached.
• To initiate a return, please contact our customer support at support@houseofronisha.com with your order number and reason for the return. We will provide you with detailed instructions on how to proceed.

2. Refund Policy

• Once we receive and inspect your returned item, we will notify you via email.
• If your return is approved, we will initiate a refund to your original method of payment.
• Please allow 7-9 business days for the refund to be processed and reflected in your account, depending on your payment provider’s policies.

3. Exchange Policy

• We do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

Terms and Conditions

1. Introduction Welcome to House of Ronisha. By accessing or using our website, houseofronisha.com, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

2. Products and Services We offer a range of designer clothing products through our website. While we strive to ensure that all product descriptions, images, and prices are accurate, errors may occur. We reserve the right to correct any inaccuracies and update information as needed.

3. Ordering and Payment To place an order, you must provide accurate and complete information. All payments must be made through our secure payment gateway. We accept various payment methods, including credit/debit cards and PayPal. Prices are subject to change without notice.

4. Shipping and Delivery We aim to process and dispatch orders within 5-7 business days. Delivery times may vary based on your location and the shipping method chosen. Shipping costs will be calculated at checkout. We are not responsible for delays caused by external factors such as postal strikes or weather conditions.

5. Returns and Exchanges If you are not satisfied with your purchase, you may return items within 7 days of dispatch, provided they are in their original condition, unworn, and with all tags attached. Please refer to our Refund and Return Policy for detailed instructions and conditions.

6. Privacy and Security We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

7. Intellectual Property All content on our website, including but not limited to text, images, and logos, is the property of House of Ronisha and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content without our prior written consent.

8. Limitation of Liability House of Ronisha is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you for any claim arising from these terms or your use of our website is limited to the amount you paid for the product or service in question.

9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts in India.

10. Changes to Terms We may update these terms and conditions from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

Contact Us If you have any questions or concerns regarding these terms and conditions, please contact us at support@houseofronisha.com.